Exchange & Refund Policy

Exchange & Refund Policy

At Anaya Haram Fabrics, customer satisfaction is our priority. Please read our exchange and refund policy carefully before placing an order.

Exchange Policy

• Exchange requests are accepted within 3 days of receiving the order.
• The product must be unused, unwashed, and in its original packaging with tags intact.
• Exchange is only applicable for size or defective/damaged items — not for change of mind on color or design once cut/altered.
• Once we receive and inspect the returned item, we will process the exchange within 5–7 business days.

Refund Policy

• Refunds are only issued in case of a defective, damaged, or incorrect item received.
• To request a refund, contact us within 3 days of delivery with your order number and photos/video of the issue.
• Approved refunds will be processed to your original payment method (or via bank transfer/Easypaisa for COD orders) within 7–10 business days.
• Shipping charges are non-refundable, unless the return is due to our error.

Non-Returnable Items

• Unstitched fabric that has been cut or altered
• Sale/clearance items
• Items without original packaging or tags

How to Request an Exchange/Refund
Contact our support team at info@anayaharam.com or WhatsApp 0306-7406101 with your order number and reason for exchange/refund. Our team will guide you through the next steps.